Privacy Policy

We recognize that your privacy is extremely important to you. And wholeheartedly protect the security and reliability of your personal information.

What information does Moment obtain and how is it used ?

Diary & Data stats

We does not provide an option to create an account, and therefore we do not store nor have access to your diaries and data. Your data are stored only locally on your device and all data stats are done on your device as well. You can optionally synchronize your data to Apple iCloud (iOS) or to Google Drive (Android). Your backups are stored in your private cloud space and we don’t have access to your backup files. Only you have access to and control them.

We obtain your email address when you request support via email. We only use your email to contact you with support, feedback or important information.

We recommend that our users backup their data regularly. Our users can manually export their backup file and store anywhere they want. They also can choose to make cloud backups that are kept in the user's private cloud space where we do not have access to.

Android Google Drive Backups

Android users can optionally backup their data through their private Google account. Therefore, their backups are stored in their Google Drive free space.

We safely connect our user's Google Account and data is stored where we or other apps have access with the permission. View Google Privacy Policy at https://www.google.com/policies/privacy/

The Google email and user name are requested to recognize the user's account and backup their own data into their private Google Drive. The email address and name will not be collected with Analytics data.

iOS iCloud Backups

iOS users can optionally backup their data through Apple services. Their backups are securely stored in their own iCloud free space.

iCloud secures our user's information by encrypting it when it’s in transit, storing it in an encrypted format, and securing their encryption keys in Apple data centers. Apple uses end-to-end encryption for additional privacy and security. This means that only user can decrypt and access their own information, and only on their devices where already signed in with their Apple ID. View more about iCloud privacy and security overview at https://support.apple.com/en-us/HT202303

Analytics

Our application may collect some anonymized usage data that are essential for us to deliver our services, to understand your needs, and to improve our services. Such as app launches, taps, clicks, in-app purchases, screen visits, or other information about how users interact with our app. These data are fully anonymized and aggregated and thus not linked to any particular user. To find bugs and maximize stability, we also collect crashes amd look at performance reports.

Photos

You can choose to attach a photo to your entry while editing. All the photos are stored locally in our app’s storage on your phone. If you make a backup through your private account, your photos will be stored in your Google Drive or iCloud free space. We have no access to your photos.

Android

The following third-party services for our Android app:

Google Analytics for Firebase (Google Inc.)
  • By collecting and analyzing usage data, Android application will be improved with the help of this service.
  • Anonymized data collected included: usage and device data such as cookies, unique device identifiers, usage data, anonymized IP addresses, device models, operating systems, geography, in-app purchases, first visits, app opens, app updates
  • Data retention: 2 months

  • Firebase Crashlytics (Google Inc.)
  • By identifying crashed and errors in our app, the reliability and stability of our Android app will be improved with the help of this service.
  • Anonymized data collected included: Crashlytics Installation UUIDs, crash traces, device models, geography, operating systems.
  • Data retention: 90 days.
  • iOS

    The following third-party services for our iOS app:

    Firebase Crashlytics (Google Inc.)
  • By identifying crashed and errors in our app, the reliability and stability of our iOS app will be improved with the help of this service.
  • Anonymized data collected included: Crashlytics Installation UUIDs, crash traces, device models, geography, operating systems.
  • Data retention: 90 days.
  • Your query or feedback

    Your entries and memories are truly private and fully under your control. We do NOT collect any information which identify or allows to identify You, unless You voluntarily provide Us with such data (in particular, when communicating with Our support team, leaving feedback re Your experience with the Apps). We will get your email address when you need support via email or customer support contact form. Through your email, we only provide support or important information to you without any other disturb.

    Gain permission

    We will ask for your separate permissions to have access to your photos, use your biometric password, as well as for sending push notifications to you. If you change your mind re permissions granted, you will be able to revoke them at any time afterwards by changing settings on your Device. However, please note that rejecting or switching off these permissions shall negatively affect the use of Apps.

    Privacy Policy change

    We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.

    You will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy taking effect.

    How to Contact Us

    If you have any question about our privacy policy. Please contact Moment by email at moodpressapp@gmail.com